Bruidsmodeoutlet

We bought a bridal shirt in this shop as we were promised that we can send back the shirt if it doesn’t match the rest of the outfit. Unfortunately, it didn’t match the outfit so we sent it back. This was in April and since then we have contacted the shop at least five times asking for our money. But the shop keeps stalling us. We will not give up and hire a lawyer. Keep away, this shop can not be trusted!

I went there with no appointment and staff were very helpful. I was alone and she actually did some videos and photos for me to consult my friends and family online. Only issue they don’t offer returns so you really have to think about it before you make the decision.

I'm a bit late on posting this but my upcoming wedding anniversary reminded me of my experience here. This was - put simply - the worst shopping experience I have ever had. I didn't see this coming, especially from a bridal store as their sole intention should be making the dress buying experience an unforgettable one. The actual purchase of the dress went smoothly, I had a nice lady help me pick it out and she was very patient with me. As soon as I'd found the dress, another lady started taking measurements. I asked her to pin the lower area so that it could be transformed slightly into a mermaid dress. When I asked her to do this, that was absolutely possible and would be done quite quickly.
A few weeks later I came back and tried the dress on again and to my surprise, they hadn't fixed the part they had pinned (to give it the mermaid shape). The lady was very defensive saying she had indeed altered it (as I'd asked) and that it would ruin the dress to pin it any tighter. Her tone was very condescending and made me feel like it was my mistake. Keep in mind, I had already bought the dress so when she made me  believe it could no longer be fixed, I started to panic. We went back and forth for a while and I showed her the pictures we had taken when it was pinned and she continued to deny agreeing to it. So fed up with the place, I ended up paying for the few alterations they did on other parts of the dress and went somewhere else to get it altered to the mermaid fit. Luckily I found a place where all of this was possible, but I went through quite a bit of stress before that happened.
If you're just looking to find an affordable dress, this place is great, but the service is far from acceptable. Would not recommend!

It is a shop without appointments, but I really do believe they should introduce appointments.
I went there on a Friday morning (28/02/20), the lady we met was very condescending. I was asked for an '06' number, I am Belgian, so i obviously don't have an '06' number after mentioning this the lady mocked me thinking that I did not have a mobile phone. After giving out my number we were promised to get a call in an hour. It is Wednesday 4 March now, and I still haven't received a call. Kinda wasted my time on Friday expecting a call

Worst Bridal shopping experience ever!!
From the moment I walked in I was met with passive aggressive behaviour from the staff. I was made to feel super uncomfortable and as if they did not want to sell to me. All staff were not helpful nor interested in providing help or advice.